Service Operations Management

Johnston Robert-Clark Graham


Engels | 25-06-2025 | 632 pagina's

9781292064468

Paperback / softback


€ 89,95

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Analyse and address organisational challenges using real world examples
Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help your students better analyse existing operations and understand ways to deal with operational challenges.
Pearson, the world's learning company.

Beschrijving

Analyse and address organisational challenges using real world examples
Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help your students better analyse existing operations and understand ways to deal with operational challenges.
Pearson, the world's learning company.

Details

EAN :9781292064468
Auteur: 
Uitgever :Pearson Benelux
Publicatie datum :  25-06-2025
Uitvoering :Paperback / softback
Taal/Talen : Engels
Hoogte :264 mm
Breedte :196 mm
Dikte :29 mm
Gewicht :1166 gr
Status :Nog niet beschikbaar
Aantal pagina's :632