Service Operations Management
Johnston Robert-Clark Graham
Engels | 25-06-2025 | 632 pagina's
9781292064468
Paperback / softback
€ 89,95
Nog niet beschikbaar, beschikbaar op 25/06/2025
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Analyse and address organisational challenges using real world examples
Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help your students better analyse existing operations and understand ways to deal with operational challenges.
Pearson, the world's learning company.
Beschrijving
Analyse and address organisational challenges using real world examples
Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help your students better analyse existing operations and understand ways to deal with operational challenges.
Pearson, the world's learning company.
Details
EAN : | 9781292064468 |
Uitgever : | Pearson Benelux |
Publicatie datum : | 25-06-2025 |
Uitvoering : | Paperback / softback |
Taal/Talen : | Engels |
Hoogte : | 264 mm |
Breedte : | 196 mm |
Dikte : | 29 mm |
Gewicht : | 1166 gr |
Status : | Nog niet beschikbaar |
Aantal pagina's : | 632 |